Returns & Exchanges

At Eternal Muse, we want you to be completely satisfied with your beauty experience. If a product doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Carefully pack the items in their original packaging, ensuring all safety seals are intact, and include the provided packing slip.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your package and drop it off at any authorized courier location within 7 days of your request.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund or ship your exchange within 3-5 business days.